Tuesday, August 16, 2005


The Customer

The motto of Wegman's grocery stores (number one on Fortune Magazine's annual list of the "100 Best Companies to Work For") is "Employees First, Customers Second." Bravo.

Is the customer always right? Read the horror stories on My Life as a...Gas Station Attendant (e.g. this one) and Waiter Rant (e.g. this one with its sequel), and then answer that question.

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